Executive – In Market Customer Support Executive
NielsenIQJob Description
📋 Description Customer Support Associate will be responsible for maintaining/ enhancing customer relationships Focus on customer support through quality of services, use of CSO/ MSD for task triaging and Execute, monitor, and improve delivery management and service-related tasks; become an expert on Collaborate with NielsenIQ teams for customer setup/maintenance on data and tech tasks Partner with market’s Customer Success and Account Development teams per defined Job Aids and 🎯 Requirements Master’s degree in mathematics, Statistics, Economics; or Bachelor Engineers with 2-3 years of Analytical skills and aptitude for data and operational processes. Good organization, deadline management, and team player; project management aptitude (critical Accuracy, proactivity, and attention to detail; English language proficiency (writing and verbal). Soft skills: clear communication with customers, ability to translate technical details, build 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)