Account Follow-Up Representative I

📋 Description Review, research, and resolve outstanding insurance balances Follow-up on patient accounts to support insurance payment resolution Verify claim statuses and rebill when needed Communicate with insurance companies to resolve issues Maintain accurate documentation and prepare next steps Use AI-enabled tools to improve workflow 🎯 Requirements High school diploma or equivalent required At least 1 year in related field; medical billing/coding coursework may substitute Familiarity with PHI, privacy, and security requirements Strong math, communication, and problem-solving skills Organized, able to work independently and in team Experience with healthcare billing/revenue cycle a plus 🎁 Benefits Competitive hourly compensation $18–$26/hour Fully remote work opportunity across the United States Flexible full-time schedule Medical, dental, vision insurance starting day one Retirement with company match Employee stock ownership opportunities