Technical Account Manager

📋 Description Act as a trusted technical advisor to enterprise customers post-sale. Own deployments, ensure integration and operation of OPSWAT cybersecurity solutions. Bridge customer needs with product capabilities with Sales Engineering, Support, Product, and Lead hands-on deployment, configuration, and optimization on cloud, hybrid, and on‑prem Conduct on-site visits, provide workshops, and deliver training sessions. Proactively manage customer health, monitor performance, and troubleshoot issues. 🎯 Requirements 5+ years of experience in a customer-facing technical role (e.g., TAM, SE, Solutions Architect Strong technical background in cybersecurity tools and principles (endpoint protection, SIEM/SOAR Hands-on system integration experience; scripting in Python, PowerShell, and Bash; comfortable with Familiarity with cloud platforms (AWS, Azure, GCP) and security ecosystems. Excellent communication skills with ability to translate complex concepts for technical and Knowledge of data privacy and compliance frameworks (GDPR, HIPAA, NIST, ISO 27001) is a plus.