Technical Customer Success Manager (Cybersecurity) - Armis
ServiceNowJob Description
📋 Description Manage a portfolio of up to 30 accounts with Armis-Servicenow. Build customer relationships early during transition from PreSales to deployment. Guide implementations, deliver use cases and enable operationalization. Maintain health and retention, drive adoption and reference-ability. Report risks and wins to internal and external stakeholders. Collaborate with product and engineering to ensure customer goals are met. 🎯 Requirements Fluent in English (spoken and written). 5+ years in post-sales/customer-facing roles or 3+ years in network engineering/related fields. 2+ years in Security/Healthcare/OT/retail environments. Strong technical/problem-solving skills; project delivery experience. CSM/TAM experience in Cyber Security SaaS is a plus. Familiarity with Cyber Security concepts (Endpoint, SIEM, SOAR) and Linux basics. 🎁 Benefits Flexible or remote work options where applicable. Equal Opportunity Employer; accommodations available on request. Join a distributed workforce with a focus on AI-enabled platforms.