Care Coordinator

📋 Description Care Coordinator to join Washington Heights location Support patient care by welcoming patients and controlling appointment flow Respond to phone calls and emails within 2 hours and within 24 hours Guide patients through out-of-network experience Provide 5-star customer service and foster community environment Collaborate with team to ensure care and support 🎯 Requirements Previous customer service experience Hospitable, welcoming, team-oriented Strong communication skills and ability to multi-task Strong attention to detail and willingness to grow BA.BS degree preferred, not required 🎁 Benefits One Medical paid membership Mental health benefits with PTO and Journey Live EAP Medical, Dental, Vision Benefits, Commuter FSA 401(K) Safe Harbor Match up to 4% Generous PTO, floating holidays, company holidays Gym membership discounts