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Job Description
📋 Description Provide services and support for customers of Trace3’s Service Desk offerings. Act as a customer liaison for the Service Desk team as assigned. Update runbook documentation as required or requested. 🎯 Requirements High school diploma or GED required. Minimum 2 years of experience with IT systems and applications. Experience with Microsoft Active Directory, Outlook/Exchange/O365. Knowledge of VPN technologies and end-user computing peripherals. Certifications: CompTIA A+, Network+; MS-900 preferred. Strong communication and interpersonal skills; ability to adapt to rapid change. 🎁 Benefits Medical, dental, and vision plans for you and dependents. 401(k) with employer match, health savings account, life insurance, LTD. Competitive compensation and training/development programs. Snack-friendly major offices and collaborative culture. Work-life balance with generous paid time off.
