Job Description
📋 Description Lead the delivery and coordination of client services in a growing skilled nursing office Manage a full caseload with confidence, urgency, and strong attention to detail Monitor KPIs, margins, and other performance metrics to improve office results Partner closely with field staff, clients, and families to ensure an exceptional care experience Build trust through in-person presence, including visits in clients’ homes Support business growth by balancing service excellence with an entrepreneurial, revenue-minded 🎯 Requirements Manager-level experience with the ability to own a full caseload Strong understanding of KPIs, business performance, and how to influence results A growth mindset with comfort in a metrics-driven environment Professional presence and communication skills on Zoom and in person Ability to build relationships with clients, families, and field employees through regular Entrepreneurial thinking and a strong sense of accountability for outcomes 🎁 Benefits This is an in-person leadership role; no remote work available Client relationships/interactions are a part of the role and essential to building trust Candidates should be comfortable operating in a performance-focused culture where metrics matter
