Customer Service Agent - Brighton

📋 Description You are the first point of contact for our customers, friendly, professional and passionate about You impress with tailored offers and make every customer interaction a special experience You handle rental agreements and customer inquiries, organised, service-oriented and always with a You will confirm any damage with customers, ensuring they sign the necessary documents and notify You'll assist in refuelling vehicles, supporting efficient branch operations while representing the You'll manage vehicle deliveries and collections between branches, ensuring timely service 🎯 Requirements Sales Mindset – you love sales and are passionate about service and customer support Customer Focus – experience in direct customer contact, ideally in service, tourism or sales Communication – articulate in English Flexibility – shift work including weekends and holidays Driving Experience – valid driving licence with at least 12 months of driving experience 🎁 Benefits Top-Tier Pay Structure – competitive salary with uncapped bonus; pension enrolment Generous Time Off – 22 days annual leave plus bank holidays Training & Professional Development – paid training and development opportunities Exclusive Employee Benefits – staff car hire terms and family/friends perks Wellbeing Support & Life Assurance – wellbeing app and life assurance Family & Employee Assistance – family-friendly policies and support