Job Description
📋 Description Own the full customer lifecycle from onboarding to winback Define and execute a lifecycle roadmap aligned with goals Build cross-channel campaigns: email, push, in-app, SMS Design experiments to improve trial conversion and LTV Partner with product, engineering, data science, and creative teams Use AI tools to accelerate execution and analysis 🎯 Requirements 7+ years in lifecycle, CRM, or retention marketing Proven lifecycle program builder, not just optimization Expert in Iterable (required) Strong understanding of subscription metrics Mobile experience across iOS and Android Analytical mindset with experiments and incrementality 🎁 Benefits Comprehensive medical, dental, and vision plans 401K with employer match Commuter Benefits Catered lunch multiple days per week Dinner stipend if working late Grubhub subscription
