Regional Product Expert - Lane Sorting

📋 Description Go-to expert for technical questions on lane-based platform portfolio Provide technical trainings internally and externally Support global organization with technical expertise and back-office support Maintain knowledge bases, troubleshooting guides, and service documentation Capture and translate customer insights into improvement actions Promote practices to enhance uptime, performance, and customer experience 🎯 Requirements A bachelor degree in Electronics/Electro-Mechanical Engineering or related field Experience in product/technical roles, ideally in industrial equipment service Strong problem-solving, troubleshooting, and follow-up skills Excellent communication to present complex tech to users Ability to relate to customers across countries and cultures ERP/CRM experience (D365 is advantageous) 🎁 Benefits Work equipment provided (laptop and cell phone) 6-month probation period Leave and long service recognition per company policy Travel allowances and comprehensive pension/medical benefits