Job Description
📋 Description Lead Mutiny's AI strategist function for post-sales accounts in NYC. Own the managed account book: onboarding, adoption, retention, expansion. Build technical solutions and playbooks to scale customer success. Own executive relationships with CMOs and VPs; drive renewals and expansions. Grow and manage a team of AI strategists as the organization scales. 🎯 Requirements Fluent in AI with a strategic, revenue-focused mindset. Proven ability to lead technical solutions for complex customers. Experience building scalable playbooks and processes for CS teams. Strong executive communication and relationship management. Leadership experience and ability to hire/develop teams. Comfort with a hybrid of strategic and operational responsibilities. 🎁 Benefits Equity ownership opportunities Competitive salary with equity