Job Description
📋 Description Provide remote support for Oncology and Surgery products Support clinical workflows with software and hardware Handle customer hotline per SOP Document remote actions in Salesforce with customer comms Troubleshoot and guide clinical users remotely Meet qualitative and quantitative targets 🎯 Requirements B.S. in Biomedical/Computer Engineering or related STEM field (Assoc. degree with relevant Strong comfort with software/technology Customer service experience preferred Excellent English; Spanish/Portuguese a plus Strong communication and active listening Self-starter, able to multitask and meet deadlines 🎁 Benefits Competitive package including medical, dental, life, LTD, STD, 401k Business casual environment Vision on Brainlab careers site
