Staff Engineering Operations Technical Program Manager
GraphcoreJob Description
📋 Description Lead advanced break-fix troubleshooting for server blades and rack-scale infra. Support engineering bring-up activities, including component validation and firmware testing. Diagnose system-level failures—thermal, power, network, BIOS/BMC issues. Collaborate with server engineering to root-cause and propose fixes. Support deployment and validation of new hardware platforms. Interface with facilities to understand environmental factors impacting reliability. 🎯 Requirements Bachelor’s degree in Electrical/Computer Engineering, CS, or related field. 12 years of experience with server hardware architectures and board-level debugging. Experience analyzing logs, telemetry, and power/thermal metrics to isolate failures. Hands-on experience with HPC systems, AI compute platforms, or rack-scale infra. Strong collaboration and communication skills for fast-paced engineering teams. Excellent written and verbal communication skills. 🎁 Benefits USA Benefits: flexible working and a comprehensive package including medical, dental, vision