Job Description
📋 Description On-site IT technician for Hedge Fund/Private Equity clients Provide white-glove service and迅 resolve client issues to keep operations running smoothly Engage with clients and internal teams to triage and resolve tickets 🎯 Requirements Provide best-in-class technical support via on-site visits, phone, email, chat Support workstations, printers, and peripherals Record and manage tickets in ServiceNow with timely updates Basic network troubleshooting; collaborate with Network Services Strong communication and multi-tasking in fast-paced environment Minimum 5 years experience in a relevant field; HS diploma required 🎁 Benefits Competitive compensation Robust benefits package: medical, dental, vision, disability, life insurance, 401k, PTO Exposure to diverse technologies; professional development opportunities Supportive team environment; wellness programs and events
