Senior Customer Engineer, Hong Kong (Pre-sales)

📋 Description Technical Validation: lead technical discovery, build architectures, and demo solutions across Trusted Advisory: manage ongoing technical relationships through onboarding, maturity, renewal, and Strategic Alignment: align customer goals with product roadmap throughout lifecycle. Commercial Accountability & Expansion: quota-bearing role; drive adoption, retention, and AI Orchestration & Workflow Automation: leverage AI agents to automate repetitive tasks and 🎯 Requirements Experience in a customer-facing technical role (Solutions Engineering or similar). Broad technical acumen across web security, networking, cloud infra, and enterprise arch. Commercial mindset with SaaS metrics understanding and enterprise sales cycles. Strong communication and stakeholder management, bridging technical detail and business strategy. Language: bilingual in English and Cantonese for Hong Kong customers. Cloudflare Developer Stack experience: Workers AI and AI Gateway. 🎁 Benefits Compensation: competitive base salary with variable commission tied to targets. Opportunity to work with a global leader in internet security and developer platform. Inclusive, equal-opportunity employer with accommodations for applicants with disabilities. Potential in-person interviews at Cloudflare offices if required. Supportive culture emphasizing AI-assisted productivity and cross-team collaboration. Professional development and exposure to enterprise go-to-market strategies.