Lab Support Engineer (Linux)
GraphcoreJob Description
📋 Description Logging and solving support requests (L1/L2) Handling and maintaining Linux-based systems Managing a fleet of servers with Hardware Lab teams Installing and troubleshooting servers, hardware maintenance Detailing solutions and maintaining internal knowledge base 🎯 Requirements Excellent communication and customer service Good troubleshooting principles and methodical problem-solving Strong Linux administration skills in Debian & RedHat derivatives Networking skills: VLANs, VPNs, Wi-Fi, routing Familiarity with desktop/server hardware, BMCs, Out-of-Band networks, firmware & BIOS upgrades Managing Infrastructure-as-Code using Puppet, Ansible, or similar 🎁 Benefits Inclusive work environment Equal opportunity employer Flexible interview process Reasonable adjustments available