Application Support Engineer (Support Level 1)

📋 Description Provide technical support to B2B clients using dxFeed market-data products Troubleshoot high-load financial systems (market data delivery) Communicate with clients, provide technical guidance and integration support Maintain records of customer interactions, incidents, and resolutions Identify root causes and propose long-term solutions Assist with rollout of new products and services 🎯 Requirements Interest in finances (trading, investments) Experience with global clients Strong communication and soft skills Ability to work in fast-changing contexts and handle stress Linux/Unix basics, bash, logs, and configuration familiarity Basic knowledge of Java, Python, and/or C/C++ 🎁 Benefits Hybrid work mode Health and recreation benefits: vacation, wellness days, medical insurance, MultiSport card Modern office with panoramic view, facilities, and social activities Professional training, self-learning platforms, mentorship Teambuilding, corporate events, and conference opportunities