Senior Medical Information Associate Italian Language

📋 Description Provide approved responses to medical inquiries from external customers in Italian and English. Identify, document, and report adverse events, pregnancy, and product quality complaints within Ensure medical information inquiries are tracked and fully documented in the Medical Information Participate in out-of-hours medical information for a 24/7 enquiry handling service. Provide management with regular updates on project status and metrics related to inquiries. Assist in regulatory inspections for pharmacovigilance systems and participate in PV 🎯 Requirements Life science / biomedical background (chemistry, biology, biotechnology, pharmacy, nursing). Customer service or call centre experience preferred. Comfortable taking inquiries by phone. Ability to perform out-of-hours service if required. Time and issue management, organization, multitasking with attention to detail. Strong interpersonal and communication skills. 🎁 Benefits Opportunity to work with a global pharmacovigilance specialist. Collaborative culture across Europe, North America, South America, Asia, and Australia. involvement in patient safety and regulatory inspections.