Retail Customer Service

📋 Description Retail Customer Service Manager role in Entain shops Deliver top customer service and drive standards daily Work with Shop team to build relationships and encourage repeat business Open/close shop; manage shop standards and cash handling Shift patterns include long opening/closing and evening shifts Rota provided at least four weeks in advance 🎯 Requirements 18+ to work in betting shops Customer-facing experience Confidence in in-person customer interactions Familiarity with cash handling and payments Ability to handle customer issues with empathy Ability to work towards targets 🎁 Benefits Overtime optional (subject to availability) Pension and ShareSave Discounts with retailers Healthcare and wellbeing support Development opportunities