Job Description
📋 Description Own dialog quality, LLM selection, and evaluation. Own voice-to-voice model integration & deployment strategy. Enable enterprises to design and ramp their own voice agents. Own a category-defining product live with marquee customers. Shape roadmap for voice-to-voice model integration. Compete against CCaaS incumbents with the Now Assist platform behind you. 🎯 Requirements 8–10+ years PM experience shipping voice AI products (recent). Fluency with voice stack: ASR, TTS, latency, noise handling. Telephony fluency: SIP and CCaaS (Amazon Connect, Genesys, Twilio). Experience defining voice-specific evaluations (latency, accuracy). Strong background in conversational AI and real-time interactions. Depth in LLM evaluation for conversational use cases. 🎁 Benefits Health plans and flexible spending accounts. 401(k) with company match and ESPP. Equity where applicable and incentive compensation. Matching donations and flexible time away. Family leave programs.
