Service Designer

📋 Description Shape end-to-end, user-centered services across the full lifecycle. Lead service blueprints, journey maps, and artefacts. Collaborate with content designers, interaction designers, PMs, researchers. Facilitate workshops and define structures and journeys. Align digital delivery with policy and operational realities. Work within multidisciplinary teams to deliver services. 🎯 Requirements Experienced in service design with measurable impact. Comfortable with ambiguity; guide teams when path isn’t obvious. Strategic and scalable, built to last. Inclusive by default; champion accessibility. Clear communicator across audiences and contexts. Evidence-led; use research and insight to inform decisions. 🎁 Benefits Profit share scheme tied to quarterly performance. Strong career progression and mentorship programs. Flexible/remote working arrangements. Private healthcare, life assurance, pension. Wellbeing programs and employee support. 24 days holiday plus generous leave policies.