Senior Service Designer

📋 Description Lead end-to-end service design across the lifecycle Map current and future states to align delivery with policy Facilitate workshops with cross-functional teams Define structures, processes and journeys for great services Collaborate with data, content, product and tech leads Work on high-profile digital transformation projects 🎯 Requirements GOV.UK Service Standard or public sector experience Ability to simplify complexity for usable, scalable services Comfortable with ambiguity and guiding direction Plan and lead workshops; manage diverse stakeholders Design for accessibility and inclusion across channels Proficient with Miro, Lucid, and basic Figma 🎁 Benefits Flexible/remote working Pension with 5% matched; private healthcare Life assurance and financial wellbeing programs Gym discounts, Bike to Work, fitness classes 24 days holiday plus public holidays and enhanced leave AWS/Microsoft/Oracle/Red Hat training support