Customer Success Engineer

📋 Description Fully understand Ajua's platform stack and its tech potential. Maintain uptime, performance, stability, and scalability at client sites. Ensure optimal performance, quality, and responsiveness of the applications. Attend client and sales meetings to understand client challenges. Communicate capability and functionality of the technology to clients in simple terms. Manage technical projects for customers and guide them through the Ajua journey. 🎯 Requirements Bachelor's degree in Computer Science or Information Technology. Familiarity with Object-Oriented Design (OOD) and Linux/web services/API concepts. Strong problem solving and ability to troubleshoot complex software and hardware issues. Knowledge of relational and NoSQL databases; experience with test-driven development. Excellent communication, organization, and time-management skills; 3+ years in similar, customer-facing roles. Attention to detail; dependable with a passion for service delivery. 🎁 Benefits Great and fun work environment with brilliant minds at Ajua. Growth-stage startup environment in a dynamic, fast-paced setting. Equal opportunity employer; Ajua values diversity and inclusion. Ajua is committed to building impactful products for Africa and beyond.