Customer Service: B2C or B2B support or Technical & Sales Support

📋 Description Support via chat, email and telephone. Answer customer queries; ensure satisfaction with a positive experience. Handle incoming calls and emails; manage claims/requests. Assist with joining, changing and canceling contracts; resolve tech issues. Support fashion couture brand orders; track orders and manage complaints; upsell/cross-sell. Role: English-speaking CSR or Tech & Sales Support in Portugal. 🎯 Requirements Fluent English (C1 level or native) Customer support experience Good computer skills Rotating shifts 7am–10pm; 2 days off weekly Excellent communication skills Good listening and empathy 🎁 Benefits 12-month contract from day one Initial and continued training Base salary approx. 908€ gross plus holidays and meal allowance Private health insurance after 6 months Multicultural environment to develop language skills Partnerships with gyms, restaurants, beauty centers, pharmacies