Customer Success Engineer: Implementation & Support

📋 Description Serve as level-two support engineer for production services at customer sites Implement and maintain system monitoring tools at customer premises Prepare and present service reports with insights and improvement plans Lead service improvement deliverables with customer involvement Gather requirements and document during project discovery Translate requirements into technical design documents (PDD, HLD, LLD) 🎯 Requirements Degree in CS/Software Eng/IT field preferred 2-4 years app development experience Excellent English and French skills PostgreSQL, MySQL, Java and/or Python experience Linux/UNIX OS experience SDLC and Test-Driven Development experience 🎁 Benefits Great and fun work environment with brilliant minds Growth-stage startup in a dynamic environment Competitive benefits package Ajua is an equal opportunity employer