Application Support Consultant - L1 Finance

📋 Description Provide first-level support to partners and customers per SLA. Become proficient with Acumatica product suite. Troubleshoot and analyze application issues via phone, chat, and web meetings. Maintain positive, professional client relationships. Analyze customer business/technical requirements and deliver solutions. Educate clients on effectively using Acumatica products. 🎯 Requirements Understanding of Accounting, Distribution, and Manufacturing principles. Degree in Accounting, Finance, IT, Engineering, or Computer Science. At least 2 years’ experience in a similar role. Experience in account management or service and support; software troubleshooting a plus. Strong verbal/written communication and customer service focus. Intermediate skills in Word, Excel, PowerPoint, and Outlook. 🎁 Benefits Comprehensive Health & Life insurances Hybrid working Office lunch Exposure to distributed global teams Paid paternity leave