Senior QA Engineer – Functional System Testing 6 Contact Center Domain

📋 Description Design and execute functional, system, integration, and end-to-end tests. Validate real-world customer journeys across multi-system integrations. Perform advanced exploratory testing to uncover hidden defects. Validate APIs, data flows, backend processing, and data integrity. Collaborate with Product, Development, DevOps, and Architecture teams. Create high-quality defect reports with root-cause analysis. 🎯 Requirements Functional, System, Integration, and End-to-End testing expertise. Knowledge of contact center workflows and enterprise communications. Hands-on testing of distributed cloud apps and microservices. Excellent exploratory testing with analytical mindset. Experience designing test matrices and permutations. Debugging skills using logs, APIs, databases, and monitoring tools. 🎁 Benefits Flexible hybrid work options. Employee-centric culture with learning and growth opportunities. Exposure to cloud-native CCaaS platform in a global team.