Desktop Support Analyst

📋 Description Part of End User Technology Desktop Engineering Team; manage SCCM and Intune. Desktop builds, patches, packaging, and Tier-3 troubleshooting. Lead/participate in medium to large projects; provide technical leadership. Respond rapidly to incidents; strong communication; work independently. Automate desktop builds, packaging, patching, and deployment with SCCM. 🎯 Requirements SCCM administration (upgrades, packaging, OS Deployment) Intune Windows 10/11 support OS Deployment (task sequences) Ivanti updates ServiceNow