Job Description
📋 Description Cash collection of debt from third parties; collaborate with OTC and ops to reduce DSO. Provide proactive, responsive, quality credit control per SLAs/KPIs. Control and reduce debt; manage debtors ledger; set monthly targets. Monitor customer accounts for non-payments and disputes. Escalate with Revenue Controller and CS to recover past-due portfolio. Provide customer service on collection issues; resolve disputes and short payments. 🎯 Requirements Experience in international SSC/BPO, Order to Cash or P2P. University degree in finance, accounting, business or related field. Very good level of English. MS Excel, SAP, Sidetrade or similar ERP/Dispute software. Ability to work across all levels of the organization. Strong customer service focus and attention to detail. 🎁 Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP)
