Client Engineer Intern, Mexico City

📋 Description Assist in resolving customer tech inquiries using Glia's Digital Customer Service. Shadow engineers in setting up integrations with customers and partners. Document issues in JIRA and communicate via Slack with Product/Engineering. Troubleshoot bugs from the Service Desk. Collaborate with Engineering, Product, and Customer Success on solutions. Learn about Glia's infrastructure. 🎯 Requirements Pursuing a Bachelor's in Software Engineering, CS, or related field. Strong understanding of web technologies and APIs. Interest in customer support, problem-solving, and troubleshooting. English B2+ communication (reading, writing, listening). Eager to learn in a fast-paced, collaborative environment. 🎁 Benefits Practical troubleshooting and customer support experience. Learn APIs, RESTful tech, and cloud solutions integration. Develop communication for technical and non-technical audiences. Learn task prioritization and workload management. Build confidence with modern web tech stacks.