Change, Configuration and Release Management Team Manager

📋 Description Own end-to-end Change, Configuration and Release Management for NEC Lead and develop a geographically distributed team Monitor KPIs and CSFs to align with IT strategy Maintain CMDB and Configuration Items; ensure accuracy Ensure ITIL-aligned end-to-end service and SLA adherence Support bids and develop service offerings with stakeholders 🎯 Requirements ITIL-based service management experience Stakeholder management skills Knowledge of ISO 20000 Ability to lead and mentor teams Strong communication and business writing Knowledge of IT infrastructure and applications 🎁 Benefits Private Medical Cover for NEC employees 25 days holiday with buy/sell option 4x basic salary life assurance Pension plan with employer contributions up to 8.5% Flexible benefits to suit individual needs LinkedIn Learning access