Customer Marketing Executive

📋 Description Develop and deliver CRM campaigns across email, SMS, push notifications and direct mail. Create customer journeys and messaging across channels. Manage campaigns end-to-end: planning, execution, reporting and optimisation. Use customer insight and performance data to improve targeting and engagement. Partner with teams and external agencies to ensure campaigns meet business, brand and compliance. 🎯 Requirements Experience managing CRM campaigns from development through to delivery and optimisation. Knowledge of using customer data and insights to improve campaign performance. Experience across direct marketing channels, including email, SMS, push notifications and direct mail. Experience using CRM and marketing automation platforms such as Salesforce, Oracle or Marketing Cloud. A customer-focused marketer with experience understanding customer behaviour and delivering engaging experiences. A confident communicator who collaborates with partners across multiple teams. Detail-oriented, commercially minded and motivated by continuous improvement and results. 🎁 Benefits Hybrid working - 40% office based Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more 25 days annual leave with 8 bank holidays and 3 volunteering days