AI Technical Support Specialist

📋 Description Work at the intersection of customer experience and AI. Maintain AI-driven support quality for complex cases. Solve complex customer issues and root causes. Build deep product knowledge across websites, domains, emails. Collaborate with AI to automate processes. 🎯 Requirements Fluent English, written and spoken Deep troubleshooting in hosting, infrastructure, or networking Understanding of web hosting fundamentals (domains, DNS, email) Experience using AI to build or automate processes Ability to explain technical concepts to non-technical customers Comfortable with uncertainty and evolving role responsibilities 🎁 Benefits An hourly salary starting from 9.50 EUR gross 360 Growth: extensive trainings and learning opportunities Freedom & responsibility: work from Kaunas, Vilnius, or home Wellness: insurance from Day 1, gym memberships, recharge leave Team events and perks: Summerfest, Winterfest, milestone gifts