Principal Presales Solution Architect

📋 Description Engage executives in enterprise teams across manufacturing, retail, travel, and services. Identify pain points and translate into ServiceNow solutions. Lead architecture design for strategic customers (CX, IT Transformation, PaaS, ESM). Communicate architecture details to CIO/CTO-level audiences. Apply architecture methods and patterns for integration. Build relationships with Enterprise Architects, Directors, and CXOs. 🎯 Requirements 8+ years in manufacturing/consumer goods/retail/service in strategic pre-sales architecture. Experience integrating AI into workflows and decision-making. Familiarity with the ServiceNow platform and related products. ERP/MES/WMS/POS and digital commerce architecture familiarity. Knowledge of TOGAF, IT4IT, BIAN and TMForum frameworks. Experience presenting architecture concepts to senior technology leaders. 🎁 Benefits Flexible work arrangements and hybrid/remote options. Equal opportunity employer. Accommodations available; contact for accessibility. Export control compliance when required.