Job Description
📋 Description Run onboarding calls with new customers Translate business operations into AI configurations Identify gaps or unclear workflows and clarify live Ensure customers go live quickly and confidently Handle inbound support calls, texts, and emails 🎯 Requirements Fluency in English (C1/C2) 2–5+ years in customer support, onboarding or high-touch SaaS Experience handling escalations with professionalism and empathy Strong conversational ability Quick thinker — you don’t default to “let me check on that” Comfortable with ambiguity and able to gather context 🎁 Benefits Competitive salary + meaningful equity Real product with real usage and growing revenue Strong in-person culture, fast feedback loops, and zero bureaucracy A small team that feels like a founding team Full health, dental, vision, 401k, life insurance, and unlimited PTO Tools budget and coffee budget to help you excel
