System Middleware Analyst

📋 Description Telecom experience Understand telecom terminology Middleware experience and middleware platforms Articulate why SOA is important to business Tibco is a plus, not required Excellent communication skills Strong communication skills are essential Previous Systems Middleware Analyst experience required 🎁 Benefits Work independently with multiple departments and agencies. Knowledge of telephony services and technologies. Experience with Avaya and/or Cisco call centers. Resolve telecom problems using multiple vendors. Communicate effectively, verbally and in writing. Work under pressure to resolve service issues.