Customer Success Application Engineer (EMEA)

📋 Description Validate customer requirements for PoC and production deployments Configure Litmus products during PoCs, pilots and production deployments Lead technical implementation activities and ensure delivery Develop innovative solutions to maximize customer value Maintain libraries, best practices, reusable configurations Provide Level 2 technical support, troubleshooting and RCA 🎯 Requirements Hands-on experience with software, infrastructure, IIoT, or shop-floor solutions in manufacturing Strong understanding of network protocols, system architecture, Linux, and databases Experience with product configuration, troubleshooting, and customer-facing support Scripting or coding in Python or JavaScript Containerized and cloud/hybrid infra: Docker, Kubernetes, Azure, AWS, or GCP Excellent communication and collaboration with customers and teams 🎁 Benefits Ownership and impact on product and company High-performance, collaborative team culture On-call rotation for 24x7 customer support Learning and growth in industrial AI technology