Principal Customer Engineer (Openstack, Kubernetes)

📋 Description Own the technical relationship with 5–8 strategic customers (MOSK, MKE, k0rdent). Build deep knowledge of each customer's architecture and use cases. Drive product integration to expand Mirantis usage into new workloads and teams. Lead alignment between customer engineering and Mirantis Product/Engineering. Run regular cadences: architecture reviews, upgrade planning, health checks. Partner with Support on high-impact cases to accelerate resolution. 🎯 Requirements 7+ years in a customer-facing technical role. Demonstrable track record owning tech relationships with large enterprise customers. Expert-level Kubernetes operating knowledge (lifecycle, networking, storage, security). Strong Linux systems and networking fundamentals. Strong OpenStack core services experience (Nova, Neutron, Cinder, Keystone, Glance). Hands-on Neutron networking (OVS/OVN, VLAN, VXLAN) and travel (20–30%). 🎁 Benefits Work with a Silicon Valley leader in cloud infrastructure. Collaborate with passionate colleagues helping Fortune 500/Global 2000 customers. Be part of cutting-edge open-source innovation. Thrive in a high-energy, open culture focused on growth. Access professional development and training; attend conferences. Customized workstation (macOS/Windows) and stock options.