Job Description
📋 Description Serve as primary strategic partner for Recharge's largest merchants, driving growth Own renewal strategy, showing platform ROI and business outcomes Advise on strategic use of features to tie adoption to outcomes Act as product expert to unlock growth and optimize journeys Champion merchant needs with internal teams and surface insights Resolve issues with urgency to minimize disruption 🎯 Requirements 3-5 years of Enterprise SaaS account management experience Ability to work at least 3 days/week in our London office Consultative mindset with track record in high-touch accounts Experience managing accounts within e-commerce Excellent relationship, communication, and negotiation skills Proficient with MS Excel and CSV 🎁 Benefits Medical, dental and vision plans Retirement plan with employer contribution Flexible Time Off Paid Parental Leave Monthly Remote Life and Merchant stipends
