Job Description
📋 Description Work with customers and Customer Success to meet technical needs. Act as a technical bridge between CS and Engineering. Triage and resolve issues across CS, Product, and Eng, including incidents. Translate feedback into engineering actions and escalations. Collaborate cross-functionally with CS, Product, and Eng on triage. Develop reusable, scalable solutions and identify bugs for escalation. 🎯 Requirements HTML/CSS and SQL proficiency. Experience with JavaScript, TypeScript, or Liquid. Familiar with Webhooks, REST APIs, and API documentation. Strong written and verbal communication; cross-functional collaboration. BS/BA degree or equivalent. MarTech/AdTech or technical service background preferred. 🎁 Benefits Health, dental, vision, and wellness programs. Equity and additional benefits. Distributed global workforce with multiple hubs.
