Technical Implementation Manager

📋 Description New Customer Onboarding: Onboard and implement ClickUp for assigned customers using discovery templates. Account Health Management: Monitor adoption, health, and engagement; escalate risks. Workflow Mapping: Lead IER cycles for core workflows and document configurations. AI Enablement: Configure AI workflows, train users, and track AI usage. Customer Success & Expansion: Drive renewals and expansions with CS and Sales. Cross-Functional Collaboration: Partner with Product, Sales, and Services. 🎯 Requirements Technical Acumen: Solid ClickUp capabilities, automation, integrations, and AI Agents. AI Expertise: Generative AI concepts, prompts, and automation patterns. Consultative Discovery: Workflow analysis using structured discovery guides. Project & Program Management: Strong project and time management across accounts. Data & Reporting: Dashboards and metrics to show health, adoption, ROI. Customer Engagement: Executive presence and clear communication. 🎁 Benefits Equal Opportunity Employer Global Candidate Privacy Notice Philippine Data Privacy Notice