Product Manager – Voice of the Customer

📋 Description Own the product strategy and roadmap for Clarity’s VoC platform. Collaborate with design, AI, and engineering to deliver features from feedback. Define KPIs, measure adoption and impact, and use data to guide decisions. Work with customers and partners to translate insights into priorities. Partner with marketing to position and launch VoC capabilities. Collaborate with AI and data science to enhance sentiment analysis and dashboards. 🎯 Requirements 5+ years in product management, ideally CX/analytics/SaaS. Strong understanding of VoC, feedback systems, and CX analytics. Experience with AI/ML, NLP, or data visualization products is a strong plus. Proven ability to turn customer insights into clear, measurable product outcomes. Excellent communication and stakeholder management; cross-functional. Bachelor’s in business, engineering, CS, or related field; MBA preferred. 🎁 Benefits Shape the future of AI-powered CX analytics. Freedom to experiment and scale a product used by thousands. Competitive compensation, equity, and benefits. Collaborative, impact-driven team that values speed and clarity.