Job Description
📋 Description Own billing-to-cash for assigned customer accounts from invoicing to payment. Monitor AR aging and follow up on overdue payments before collection risk. Partner with customers to resolve balances via phone, email, and video. Collaborate with Customer Success and Sales to streamline payments. Support billing operations and improve invoicing for recurring revenue. Navigate complex customer billing systems to resolve discrepancies. 🎯 Requirements 2-4 years of accounts receivable, collections, or billing experience. Strong Excel skills to track aging, reconcile balances, and report. Highly organized; able to manage a full book of accounts. Prefers phone contact; clear, professional communication. Calm under pressure with clear communication in a small finance team. Bonus: prior tech/startup experience. 🎁 Benefits Real ownership over a customer account portfolio from day one. Direct access to engineers to improve AR processes and tooling. Competitive salary, equity, and comprehensive benefits. Remote-friendly with preference for Ventura, CA office presence. A high-growth, mission-driven environment with measurable impact.
