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Job Description
📋 Description Execute employee onboarding and offboarding accurately, securely, and on time Provision, maintain, and troubleshoot company laptops and employee endpoints Support employees with hardware, software, access, and account issues while delivering a fast, dependable support experience Handle employee access requests with least privilege; support RBAC rollouts and access reviews Support security questionnaires, audit evidence collection, and compliance-related operational processes Turn repeat issues into better documentation, runbooks, and lightweight process improvements 🎯 Requirements Experience in IT support, IT operations, helpdesk, or a similar internal-facing role Experience onboarding and offboarding across devices, accounts, and SaaS tools Familiarity with endpoint management, device provisioning, software installation, patching, and basic security hygiene Experience administering internal tools such as identity, password management, collaboration, or device management systems Strong troubleshooting skills across laptops, employee software, access, and account issues Strong judgment handling access changes and knowing when to escalate 🎁 Benefits Competitive pay plus generous equity Half-day Fridays 16 weeks fully paid parental leave Flexible PTO with a 2-week minimum Top-tier health, dental and vision coverage Engaging company offsites
