Job Description
📋 Description Serve as dedicated IT support tech, manage high ticket volume and SLA targets Troubleshoot MacOS/Windows across apps and networks Provision, configure, and maintain laptops, workstations, and accounts Onboard/offboard clients: provisioning to equipment shipments Lead IT project deployments including MDM, network, hardware rollouts Document standards and ensure SOC2/HIPAA compliance 🎯 Requirements MacOS and Windows experience Google Workspace and Microsoft 365 proficiency MDM platforms: Kandji, Jamf, or Intune Identity providers: Okta Networking basics with Meraki/Unifi Familiarity with SOC2 and HIPAA 🎁 Benefits Health benefits: 100% covered for you, 50% for dependents 401(k) with 4% company matching Annual Bonus Program Flexible Time Off Learning stipends and reimbursements Biannual company retreats
