Job Description
📋 Description Lead a Professional Services team delivering Veeva RIM Hire, manage performance, and mentor team Deliver multi-customer engagements; up to 25% customer time Staff right people; oversee delivery success Coach team; create billable work to boost productivity Manage escalations; support pre-sales and sales teams Cultivate trusted customer relationships Share lessons learned across projects and functions Provide executive oversight of internal initiatives Build cross-functional network to champion success 🎯 Requirements 5+ years software implementation experience (vendor/consulting) 3+ years in people management Led a professional services team Operational excellence in services: utilization & resource mgmt Travel up to 25% Nice to have: RIM systems experience in Life Sciences 🎁 Benefits Work Anywhere policy; remote or office options Flexible work environment with supportive culture
