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Job Description
📋 Description Configure and rollout customers of our AI voice agent Build and run evaluation suites to validate behavior and tune prompts Develop new features and fixes to the core product Optimize latency, inference cost, and guardrails Run and improve model evaluation, benchmarking, observability Partner with Product and CS to deploy customer solutions and manage go-live 🎯 Requirements 3+ years software engineering experience with strong Python backend skills 1+ years of production experience with LLM APIs, deploying and supporting GenAI systems at scale Cloud-native architecture experience, preferably AWS Experience in regulated or security-conscious environments Experience with voice or conversational AI a plus Comfortable translating non-technical customer requirements into working configuration 🎁 Benefits Remote first work environment Health, dental, vision, life and disability insurance from day one 401K with match and immediate vesting 17 holidays, 2 floating holidays and PTO Internal Advancement Opportunities
