Job Description
📋 Description Lead assigned Specialty Liaison team across health system clinics Coach and develop liaison team, instill Shields culture Provide ongoing performance coaching, training, development Facilitate communication between liaison teams and clinics Meet/exceed site targets for clinic service and patient satisfaction Proactively identify and implement improvement initiatives 🎯 Requirements Bachelor's degree or equivalent; 2+ years supervisory/management 5+ years in healthcare/pharmacy with patient/clinician contact National Certification as a CPhT (or equivalent) preferred Experience in outpatient/hospital clinics with physicians and nurses Strong MS Office skills, esp Excel and Word Ability to manage performance against measurable targets 🎁 Benefits Equal employment opportunities for all applicants Inclusive hiring with accommodations during the process Email [email protected] for accessibility assistance