Job Description
📋 Description Receive, document, and process incoming referrals Ensure referrals are thorough, accurate and complete Follow up with local BAYADA branches for timely responses Facilitate coordination among case managers, client services, clinical nurse managers, and nurses Communicate payer information to Insurance Verification team Provide excellent customer service at all times 🎯 Requirements 1-2 years customer service or admin experience preferred Healthcare setting, contact center, or referral intake experience preferred Ability to work across multiple systems in a fast-paced environment Exceptional verbal and written communication with diverse customers Strong organizational skills with attention to detail and efficiency 🎁 Benefits Paid holidays, vacation and sick leave Vision, dental and medical health plans Employer-paid life insurance 401k with company match Direct deposit and employee assistance program
