Job Description
Role Purpose The Partner Manager, Technology Alliances is responsible for building and growing Diligent’s technology ecosystem by identifying, developing, and managing strategic technology partnerships that enhance our platform, accelerate product innovation, and create differentiated customer solutions. This role serves as the primary bridge between Product, Engineering, and the Partner organization, ensuring technology partnerships align with Diligent’s long-term product strategy while delivering measurable commercial outcomes through integrations, joint solutions, and go-to-market initiatives. Key Responsibilities Technology Ecosystem Strategy Develop and execute Diligent’s technology partnership strategy aligned to corporate and product priorities. Continuously assess the technology landscape to identify emerging partners, market trends, and ecosystem opportunities. Evaluate build, buy, or partner opportunities in collaboration with Product and Engineering. Identify strategic partnerships that expand platform capabilities and improve customer outcomes. Product & Innovation Partner closely with Product Management to influence product strategy through external technology partnerships. Identify technologies that accelerate innovation or address product capability gaps. Coordinate roadmap discussions between Product, Engineering, and strategic partners.. Champion partner requirements internally while balancing business priorities. Technology Partner Management Own executive relationships with strategic ISVs, data providers, platform providers, integration partners, and complementary technology vendors. Develop joint business plans and executive engagement strategies. Lead quarterly business reviews and strategic planning sessions. Negotiate partnership objectives and coordinate cross-functional execution. Integration Strategy & Execution Prioritize integration opportunities based on customer demand and business value. Drive successful onboarding and launch of new integrations. Coordinate Product, Engineering, Partner Success, and partner technical teams throughout implementation. Ensure integrations are scalable, secure, well documented, and successfully adopted. Joint Go-to-Market Develop joint value propositions and solution offerings. Execute co-marketing campaigns, webinars, events, and product launches. Enable Sales and Partner teams with positioning, messaging, and solution plays. Support strategic customer opportunities involving technology partners. Collaborate on marketplace initiatives and joint selling where applicable. Partner Performance & Governance Define and manage KPIs for each technology partnership, including: Integration adoption Customer utilization Partner-influenced pipeline Revenue influenced Joint solution launches Product adoption Marketplace performance Maintain partner program compliance, certifications, and technical requirements. Provide executive reporting on ecosystem health and partnership performance. Qualifications Required Experience 7+ years in Technology Alliances, Strategic Partnerships, Product Partnerships, or Business Development within enterprise SaaS. Demonstrated success managing technology ecosystems and strategic ISV relationships. Experience collaborating with Product Management and Engineering teams. Strong understanding of APIs, SaaS integrations, cloud technologies, and enterprise software architecture. Ability to influence executive stakeholders both internally and externally. Core Competencies Technology Ecosystem Development Product Strategy Collaboration Strategic Partnership Development Executive Relationship Management Cross-Functional Leadership Commercial Acumen Technology & Integration Strategy Negotiation & Influence Program Management Customer-Centric Innovation Success Measures Growth of the technology partner ecosystem Strategic partnerships launched New integrations delivered Integration adoption by customers Product roadmap acceleration through partnerships Partner-influenced pipeline and revenue Joint solution adoption Executive partner satisfaction Ecosystem health and partner engagement U.S pay range $142,800—$154,000 USD About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected]. At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities. Please find the link to our candidate privacy policy here: https://www.diligent.com/legal/candidate-privacy To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.
